Customer Support Survey

Customer support survey

1. How do you prefer to request support?

Email
Web site
Phone call
Chat
In person

2. How would you rate our ability to resolve issues?

Poor
Needs improvement
Neutral
Good
Very Good

3. How would you rate the timeliness of our support?

Poor
Needs improvement
Neutral
Good
Very Good

4. How would you rate the support we provide?

Poor
Needs improvement
Neutral
Good
Very Good

5. How would you compare our support to others?

Poor
Needs improvement
Neutral
Good
Very Good

6. How would you suggest improving our support?